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How do I make a warranty claim?

The warranty card supplied with the bike gives you all the details you need to check the eligibility of a warranty claim on the frame. This is also available online here. The bike should have been registered from new and proof of purchase must be sent with any returns. All warranty claims must be sent via your supplying dealer.

Suspension forks, rear shocks and other parts not manufactured by Orange Bikes are covered by the stated warranty of their manufacturer. Claims on components should be sent to their UK representative again through your supplying dealer.

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